Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with Jagadambika. We are committed to delivering your orders safely and efficiently.

Order Processing

Orders are usually processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festivals, sales, or high-order volume periods, processing times may be slightly longer.

Shipping Coverage

We currently ship across India.

For international shipping inquiries, please contact our support team before placing an order.

Delivery Time

Estimated delivery times:

Metro Cities: 3–7 business days
Tier 2 & Tier 3 Cities: 4–10 business days
Remote Areas: 5–12 business days

Delivery timelines are estimates and may vary depending on courier service availability, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.
Free shipping offers may be provided on selected products or order values at our discretion.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (where applicable).

Customers can use the tracking information to monitor shipment status.

Incorrect Address Information

Customers are responsible for providing complete and accurate shipping details.

Jagadambika will not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete addresses provided by the customer.

Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails due to customer unavailability, incorrect contact details, or refusal to accept the shipment, additional shipping charges may apply for re-shipping.

Damaged Packages

If the outer package appears severely damaged at the time of delivery:

Record a video before opening the package.
Take clear photographs of the package.
Contact our support team within 48 hours of delivery.

Delayed Deliveries

While we strive to ensure timely delivery, Jagadambika is not liable for delays caused by:

Courier partners
Natural disasters
Government restrictions
Public holidays
Weather conditions
Force majeure events beyond our control

Lost Shipments

If your order is marked as delivered but has not been received, please contact us within 48 hours. We will coordinate with the courier partner to investigate the issue.